Scottish Conservative MSP for the Highlands and Islands, Mary Scanlon, is urging residents to fight to save rural telephone boxes. Her call comes on the back of the announcement by BT that they are consulting on plans to close an incredible 194 phone boxes across the Highland council area.
Mary has contacted BT representatives and made it clear that she is opposed to the removal of payphones in rural Highland communities. At the beginning of April BT wrote to Highland Council to inform them that they are reviewing the viability of 194 public telephone boxes across the constituency.
Mary is concerned about the impact that the closure of even more phone boxes may have on communities in the Highlands, particularly in those areas where there is patchy mobile phone reception.
Mary said:
“If we are to save these local pay phones we need to kick up a fuss. That is why I am launching a local campaign to ‘Save Our Phone Boxes’ and urging local people to make their voice heard. My fear is that rural communities across the Highlands will be the ones which will suffer the most.
“The removal of public telephone boxes could have serious repercussions for rural and coastal communities. In an emergency situation they could make the difference between life and death. It is therefore absolutely essential that those people living in areas where they do not receive any mobile phone reception have access to a public telephone.
“I admit that many more people today have mobile phones than in the past, but all over the Highlands there are areas where the reception can be patchy at times and that is when a phone box can be crucial. Also we are trying to encourage tourism in the area therefore if we have foreign visitors who do not have mobiles which are compatible in this country we are removing a service they need.
“Highland Council will run the consultation, and so local constituents should respond directly to them rather than BT. The planning dept at the Council will then collate all responses and draw conclusions as to how they wish to respond and I will be making representations to ask for them to say no to the closure of phone boxes across the Highlands. Under Ofcom guidelines they are obliged to publish their intended response in the community before coming back to BT, thereby ensuring that the community is aware of the decisions reached.”
ENDS
For more information please contact Mary on 07775830480 or 0131 3485460
BT Payphones,
PP 05A23,
Delta Point,
Wellesley Road,
CROYDON,
CR9 2YZ.
To:
Chief Planning Officer
Mr Ken McCoquodale
Policy Officer
The Highland Council
Glenurquhart Road
Inverness
IV3 5NX
2 April 2008
TIME SENSITIVE - 90 Day Consultation period end date: 02 July 2008
Dear Chief Planning Officer
BT’s proposal to re-align payphone provision to meet consumer demand.
As part of BT’s Universal Service Obligation it is required to provide adequate coverage of public payphones. In recent years the needs of consumers have changed drastically with the increase in mobile phone ownership leading to a complete change in the communications culture throughout the UK - the number of calls made from BT payphones has more than halved in the last three years. Ninety nine per cent of UK homes now have a phone at home and 85 per cent have a mobile phone. There are currently 61,792 public payphones in Great Britain and 60% of these no longer cover their costs.
Striking a balance between the growing commercial pressures and providing an effective payphone service is vital, and BT has managed to keep its payphone business viable by careful management of costs. However, this challenge is becoming ever more demanding, so BT constantly needs to review payphone usage and on occasions looks to re-align the public payphone provision more closely to the reducing demand that still exists.
On the 14th March 2006 the Office of Communications (Ofcom) published a statement following their 2005 review of universal service in the Telecommunications market. Part of that statement (which can be viewed at www.ofcom.org.uk/consult/condocs/uso/uso_statement/) amended BT’s obligations with regard to the removal of payphone service.
In compliance with those revised obligations BT is writing to you as part of a formal consultation process regarding BT’s current programme of proposed public payphone removals.
One of the changes introduced following the review is that there is no longer a requirement for BT to consult on the removal of a public payphone which has another payphone within 400m. Out of courtesy we are advising you that there are a number of these payphones within Highland which we will be addressing over the forthcoming months. Additionally there are currently 194 public payphones which are little used by consumers and are therefore proposed by BT for removal under full consultation. Details of these boxes are shown on the enclosed sheets which include telephone number and address on a box by box basis.
This letter formally starts our consultation with you and the local community on these proposals. BT will place consultation notices in the relevant kiosks over the next three weeks to ensure that the local community are fully informed.
What you need to do next
The enclosed list details the payphones which BT wishes to consult on within Highland.
Part of Ofcom’s review in 2005 states that it is the responsibility of the local authority to initiate its own consultation process to canvas the views of the local community, and that they would normally expect these consultations to involve other public organisations such as the parish or community councils.
Notifications of your final decision should include all justifications as BT may wish to challenge any unreasonable objections within the provisions of the appeals process.
Full guidance on the removal process can be viewed at this URL
A plain English version is available here
The consultation period will close on 7/2/2008 and responses received after this date will not be accepted. Please allow at least two days for postal delivery, and kindly note that proof of postage may be required in instances of dispute. If you are responding by email, please retain proof of despatch or apply a read receipt. Payphones will normally be removed as soon as practicable after the consultation period has ended.
We recognise that there may be concerns about our plans and that you may wish to discuss the content of this notification. Should your comments relate to a particular phone box, please clearly show the telephone number of the kiosk on your correspondence. This will ensure that we are able to deal with your enquiry efficiently.
All correspondence should be addressed to us at BT Payphones, PP 05A23, Delta Point, Wellesley Road, Croydon, CR9 2YZ or via email to btp.authorisation.team@bt.com. Please note that all responses should be collated and channelled via a single point of contact for your authority.
Yours sincerely,
RICK THOMPSON
Project Liaison Office, BT Payphones
Highland
Telephone Number Address Post Code Agree/ Object Comments/Reasons
01309651207 Public Call Office, Dava, Grantown On Spey PH26 3PU
01309651208 Post Off, Glenferness, Nairn IV12 5UP
01320340240 1pco, Glenmoriston, Inverness IV63 7YJ
01320351213 Pco, Glenmoriston, Inverness IV3 6YA
01320366219 Pco, Jenkins Park, Fort Augustus PH32 4BP
01320366282 1pco, Fort Augustus PH32 4BH
01349861211 1pco, Amenities Centre, Seaforth Place, Maryburgh, Dingwall IV7 8DR
01349861305 Tollie Of Brahan, Lochussie, Dingwall IV7 8HQ
01349861351 1pco, Alcaig, Dingwall IV7 8HS
01349861395 1pco, Leanaig, Conon Bridge, Dingwall IV7 8DN
01349861439 1pco, Knockfarrel, Dingwall IV15 9TQ
01349877200 Pco, Culbokie, Dingwall IV7 8JH
01349882219 1pco, Ardross, Alness IV17 0XW
01349882297 1pco, Ardross, Alness IV17 0YG
01381610262 1pco, Balblair, Dingwall IV7 8LL
01381620280 Public Call Office, Killen, Avoch IV9 8RQ
Highland
Telephone Number Address Post Code Agree/ Object Comments/Reasons
01397702247 1pco, Blarmafoldach, Fort William PH33 6SZ
01397712269 1pco, Bohuntin, Roy Bridge PH31 4AH
01397722239 Pco1, A830, Glenfinnan, Inverness-shire PH37 4LT
01397722243 Oakbank, Kinlocheil, Fort William PH33 7NP
01397732239 1pco, Murlaggan, Roy Bridge PH31 4AP
01397772273 1pco, Blaich, Blaich, Fort William PH33 7AN
01397772370 1pco, Crown Cottages, Banavie, Fort William PH33 7LU
01397772695 1pco, Treslaig, Fort William PH33 7AJ
01408621256 1pco, Muirfield Rd, Brora KW9 6QY
01408622336 Pco, Gower St, Brora KW9 6PD
01408633161 1pco, Golspie KW10 6SE
01408633249 Post Off, Main St, Golspie KW10 6RA
01408641260 Pco Sheepmarket, Rogart IV28 3XA
01408641277 1pco, Rhilochan, Rogart IV28 3YF
01431821200 1pco, Bridgend, Helmsdale, Sutherland KW8 6JB
01431821241 1pco, Portgower, Portgower, Helmsdale KW8 6HL
Highland
Telephone Number Address Post Code Agree/ Object Comments/Reasons
01431821282 1pco, Simpson Crescent, Helmsdale KW8 6LE
01445712112 1pco, Pier Rd, Gairloch IV21 2BQ
01445712491 1pco, Big Sand, Gairloch IV21 2DD
01445720200 1pco, Achnasheen IV22 2EE
01445731213 1pco, Mellon Charles, Achnasheen IV22 2JL
01445731223 1pco, Gruinard, Achnasheen IV22 2NQ
01445731255 Pco, Aultbea, Achnasheen IV22 2JA
01445731380 N A T O Pol Depot, Aultbea, Aultbea, Achnasheen IV22 2HU
01445741249 Post Office, Opinan, Opinan, Gairloch IV21 2AT
01445741261 1pco, Port Henderson, Port Henderson, Gairloch IV21 2AS
01445781220 1pco, Cove, Achnasheen IV22 2LT
01445781265 Post Office, Poolewe, Achnasheen IV22 2JU
01445781277 1pco, Coast, Poolewe, Achnasheen IV22 2LR
01445790219 1pco, Diabaig, Torridon, Achnasheen IV22 2HE
01445791224 1pco, Annat, Achnasheen IV22 2EU
01445791225 Nr Post Office Alligin, Wester Alligin, Achnasheen IV22 2HD
Highland
Telephone Number Address Post Code Agree/ Object Comments/Reasons
01445791230 1pco, Torridon, Achnasheen IV22 2EZ
01456450283 1pco, Glen Urquhart, Inverness IV63 6TW
01456486248 1pco, Riverside, Foyers, Inverness IV2 6YH
01463731213 Pco, Kilmuir, Inverness IV1 3ZG
01463731241 1pco, Charleston, Inverness IV1 3YA
01463741211 1pco, Kiltarlity, Beauly IV4 7JR
01463751242 1pco, Torness, Inverness IV2 6TZ
01463772200 1pco, Daviot, Inverness IV2 5XQ
01463782279 Pco, Beauly IV4 7AZ
01463782471 1pco, Kiltarlity, Beauly IV4 7JP
01463870428 1pco, Redcastle, Muir Of Ord IV6 7SQ
01463870429 Pco, Kilcoy, Muir Of Ord, Ross Shire IV6 7SF
01463870489 1pco, Corry, Muir Of Ord IV6 7TN
01520722334 Pco1, Ardaneaskan, Lochcarron, Strathcarron, Ross Shire IV54 8YL
01520733244 Pco, Kishorn, Strathcarron IV54 8XA
01520744254 1pco, Applecross, Strathcarron, Ross Shire IV54 8LY
Highland
Telephone Number Address Post Code Agree/ Object Comments/Reasons
01520755234 Pco, Kenmore, Shieldaig, Strathcarron IV54 8XH
01520755254 Nurses House, Shieldaig, Strathcarron IV54 8XN
01520766265 Pco, Strathcarron IV54 8YU
01528544246 1pco, Laggan, Newtonmore PH20 1BT
01528544247 1pco, Newtonmore PH20 1BS
01540661428 1pco, Insh, Kingussie PH21 1NT
01549402105 1pco, Lairg IV27 4AZ
01549402418 1pco, Lairg IV27 4EX
01549411242 1pco, Lairg Rd, Altnaharra, Lairg, Sutherland IV27 4UE
01549421210 Pco, Ardgay IV24 3DP
01549421252 1pco, Invershin, Lairg IV27 4ET
01549421253 1pco, Invershin, Lairg IV27 4ET
01549431209 1pco, Achfary, Lairg IV27 4NZ
01549441209 1pco, Rosehall, Lairg IV27 4BD
01571822201 1pco, Inchnadamph, Elphin, Lairg IV27 4HL
01571833233 1pco, Nedd, Drumbeg, Lairg IV27 4NN
Highland
Telephone Number Address Post Code Agree/ Object Comments/Reasons
01571833239 Pco, Drumbeg, Lairg IV27 4NW
01571844216 1pco, Inverkirkaig, Lochinver, Lairg IV27 4LR
01571844218 1pco, Achmelvich, Lochinver, Lairg IV27 4JB
01571844389 1pco, Inver Park, Lochinver, Lairg IV27 4LN
01571855200 Pco, Stoer Lochinver, Lairg IV27 4JE
01571855278 1pco, Clashnessie, Lairg IV27 4JF
01593721218 1pco, Main St, Lybster KW3 6AE
01593721245 Post Office, Occumster, Lybster KW3 6AU
01593731200 1pco, Dunbeath KW6 6EA
01593731219 1pco, Dunbeath KW6 6EN
01593741211 1pco, Latheronwheel, Latheron KW5 6DW
01593741212 1pco, Latheron KW5 6DG
01593751269 1pco, Berriedale KW7 6HD
01599511261 1pco, Inverinate, Kyle IV40 8HB
01599522223 1pco, Kirkton Glenelg, Kyle IV40 8JR
01599522275 Glenmore, Kirkton Glenelg, Kyle IV40 8JR
Highland
Telephone Number Address Post Code Agree/ Object Comments/Reasons
01599522282 Post Office, Arnisdale, Kyle IV40 8JJ
01599534559 The Pier, Kyleakin, Isle Of Skye IV41 8PL
01599534568 Pco, Erbusaig, Kyle IV40 8BB
01599555200 1pco, Lower Ardelve, Dornie, Kyle, Ross Shire IV40 8EY
01599555247 Pco1, Kyle IV40 8EQ
01599577247 1pco, Achmore, Strome Ferry IV53 8UU
01599577249 1pco, Strome Ferry IV53 8UJ
01599588276 Post Office, Killilan, Kyle IV40 8EB
01641521209 1pco, Kirtomy, Bettyhill, Thurso KW14 7TB
01641531235 Post Off, Melvich, Thurso KW14 7YJ
01641541221 Pco, Lednagullin, Armadale, Thurso KW14 7SA
01641541227 1pco, Strathy, Thurso KW14 7RZ
01667453036 Pco, Househill Terrace, Nairn IV12 5AS
01667453039 Public Call Office, Fraser Park, Nairn IV12 4RY
01667462232 Pco Gollanfield, Ardersier, Inverness IV2 7QP
01667462284 Pco, Married Quarters, Ardersier, Inverness IV2 7QB
Highland
Telephone Number Address Post Code Agree/ Object Comments/Reasons
01667493200 Pco, Croy, Inverness IV2 5PG
01687450218 1pco, Arisaig PH39 4NH
01687450231 Pco, Achnaskiach, Arisaig PH39 4NS
01687462289 Pco, Inverie, Knoydart, Mallaig PH41 4PL
01808521214 1pco, Gorthleck, Inverness IV2 6YS
01809501228 1pco, Invergarry PH35 4HG
01809501268 1pco, Invergarry PH35 4HN
01847601229 Outside Burrs Shop, Talmine, Lairg IV27 4YT
01847601254 1pco Lubinvoulin, Talmine, Lairg IV27 4YT
01847611228 Pco, Coldbackie, Lairg IV27 4XP
01847811200 Pco, Reay, Thurso KW14 7RE
01847821200 1pco, Main St, Castletown, Thurso KW14 8TU
01847831200 1pco, Crescent St, Halkirk KW12 6XN
01847831606 Public Call Office, Bridge St, Halkirk KW12 6XY
01847841246 Post Office, Spittal, Wick KW1 5XR
01847841249 1pco, Westerdale, Halkirk KW12 6UP
Highland
Telephone Number Address Post Code Agree/ Object Comments/Reasons
01847851211 Post Office, Dunnet, Thurso KW14 8XD
01847851258 Post Office, Mey, Thurso KW14 8XH
01847871219 Post Office, Westfield, Thurso KW14 7QN
01847892068 Pco, Provost Sinclair Rd, Thurso KW14 7AS
01847892465 Post Office, Janetstown, Thurso KW14 7XF
01847892991 Pennyland Service Stn, Thurso KW14 7JU
01847893118 1pco, Thurso, Caithness KW14 8JP
01847893379 1pco, St Magnus Rd, Thurso KW14 7LX
01847895780 Pco, Railway Station, Station Square, Thurso KW14 7DL
01854612645 1pco, Ardmair, Ullapool IV26 2TN
01854613086 1pco, Morefield, Morefield, Ullapool IV26 2TR
01854622264 1pco, Altandhu, Ullapool IV26 2YR
01854622286 1pco, Achiltibuie, Ullapool IV26 2YG
01854633200 1pco, Dundonnell, Garve IV23 2QW
01854633210 1pco, Badralloch, Dundonnell, Garve, Ross Shire IV23 9ZP
01854633216 1pco, Dundonnell, Garve IV23 2RE
Highland
Telephone Number Address Post Code Agree/ Object Comments/Reasons
01854633220 1pco, Badcaul, Garve IV23 2QY
01854655218 1pco, Lochbroom, Garve IV23 2RG
01854655241 1pco, Ardindrean, Garve IV23 2SE
01854655263 1pco, Lochbroom, Garve IV23 2RS
01854666200 Public Call Office, Strathkanaird Layby, Strathkanaird, Ullapool IV26 2TP
01854666244 1pco, Elphin, Lairg IV27 4HH
01855841220 Telephone Exchange, Ardgour, Fort William PH33 7AB
01855841232 1pco, Pier, Ardgour, Fort William, Inverness Shire PH33 7AA
01855841242 1pco, Inversanda, Ardgour, Fort William, Inverness Shire PH33 7AD
01862810437 1pco, Camore, Dornoch IV25 3HT
01862871224 1pco, Rockfield, Tain IV20 1RF
01863755313 1pco, Craig, Lairg, Ross Shire IV24 3BG
01863766200 1pco, Ardgay IV24 3DH
01863766260 1pco, Lairg Rd, Bonar Bridge, Ardgay IV24 3EA
01955602712 Pco, Harrowhill, Wick KW1 5BW
01955602943 1pco, Reiss, Wick KW1 4RR
Highland
Telephone Number Address Post Code Agree/ Object Comments/Reasons
01955603109 Pco, Pilot Row, Papigoe, Wick KW1 4RA
01955603137 1pco, Haster, Wick, Caithness KW1 5SX
01955611218 1pco, Gills, Canisbay, Wick KW1 4YB
01955611231 1pco, Huna, Wick KW1 4YL
01955611409 1pco, John O Groats, Wick KW1 4YR
01955621200 1pco, Watten, Wick KW1 5YJ
01955621252 1pco, Watten, Wick KW1 5UW
01955631250 1pco, Auckengill, Wick KW1 4XP
01955641222 Pco, Auchorn Square, Bower, Wick KW1 4TN
01955641255 Pco, Kirk, Wick KW1 4TR
01955651229 Pco, Ulbster, Lybster KW2 6AA
01955661232 Pco, Gillock, Wick KW1 5UR
01967402020 Telephone Exchange, Strontian, Acharacle PH36 4HZ
01967402390 1pco, Strontian, Acharacle PH36 4JB
01967402416 Pco, Forestry Houses, Polloch, Glenfinnan, Inverness Shire PH37 4LX
01967431242 1pco, Newton Cross Rds, Newton, Acharacle PH36 4LB
Highland
Telephone Number Address Post Code Agree/ Object Comments/Reasons
01967431267 1pco, Salen, Acharacle PH36 4JN
01967431678 1pco, Kinlochmoidart, Lochailort PH38 4ND
01971500210 1pco, Achfary, Lairg IV27 4PQ
01971502219 1pco, Kylesku, Lairg IV27 4HW
01971511200 Pco, Balvoolich, Lairg IV27 4PW
01971511229 1pco, Lairg IV27 4UL
01971511239 1pco, Smoo Durness, Lairg IV27 4QA
01971511285 Pco, Laid, Lairg IV27 4UN
01971511374 Pco, Sangomore, Lairg IV27 4PZ
01971521270 1pco, Rhiconich, Lairg, Sutherland IV27 4RN
01971521277 1pco, Kinlochbervie, Lairg IV27 4RP
01972500237 1pco, Glenborrodale, Acharacle PH36 4JP
01972510223 Pco1, 1pco, Kilchoan, Acharacle PH36 4LH
01972510255 1pco, Kilchoan, Acharacle PH36 4LN
01972510273 1pco, Achateny, Acharacle PH36 4LG
01997421420 1pco, Strathpeffer IV14 9AA
Highland
Telephone Number Address Post Code Agree/ Object Comments/Reasons
01997455200 Aultguish Inn, Garve, Ross Shire IV23 2PQ
01997466245 1pco, Strathconon, Muir Of Ord IV6 7QG
Signature: ………………………………………..
Area: Highland
Job Title: ……………………………………..
Please return this to:
BT Payphones, PP 05A23, Delta Point, Wellesley Road, CROYDON, CR9 2YZ
by 02 July 2008
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